Learning and Communicating

¢  Interpersonal, organizational and educational online communication :

—  Connecting people in workplaces and educational institutions

—  Supplement for other communication channels

—  Support for diverse interpersonal and group interactions and activities

—  Development of online relationships

¢  What can be improved in online communication?

—  Personal use of the Internet/web

—  Interaction with other users of the Internet

—  Online relationship development

—  Presentation of oneself, product/service and institution

—  Learning/teaching over the internet

—  Secure and private use of the internet

¢  E-learning online communication:

—  SELF - individual use of the internet

—  INTERACT – online communication with others

—  RELATE – skills for development of online relationships

—  PRESENT – presentation of oneself, product, organization

—  LEARN – finding, using and presenting educational info.

PROTECT - related to internet security and privacy

¢  One-to-one communication:

—  Understand the importance of one-one communication

—  Select the most appropriate method to communicate

—  Prepare to communicate with an individual

—  Communicate appropriate and effectively

—  Maintain appropriate records of communications

¢  Effective communication

—  Understand the communication process

—  Appreciate the strengths and weaknesses of different methods of communication

—  Recognize which communication method to use in a range of work situation

—  Describe the key stages in the communications process

How to Be an Effective Team Player in Online Forums

¢  Leadership ability refers to competence in areas such as:

—   being a role model

—  motivating members

—  encouraging others

—  delegating so that the work done

—  leading an activity

—  having the characteristics of an effective team player